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Cookie Policy

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Last updated: 13 September 2026

Data Controller:
NANODRAG Teknoloji Iç Ve Dis Ticaret Sanayi Limited Sirketi
Saray Mah. 185 Cad. 7 No
06980 Kahramankazan, Ankara, Turkey
Email: info@dragsys.com

1. Scope and Controller

This Cookie Policy explains how NANODRAG Teknoloji Iç Ve Dis Ticaret Sanayi Limited Sirketi ("we", "us" or "our") uses cookies and similar technologies on the DragSYS website at www.dragsys.com. It should be read together with our Privacy Policy.

Controller: NANODRAG Teknoloji Iç Ve Dis Ticaret Sanayi Limited Sirketi, Saray Mah. 185 Cad. 7 No, 06980 Kahramankazan, Ankara, Turkey. Email: info@dragsys.com.

2. What Cookies and Similar Technologies Are

Cookies are small text files stored on your device when you visit a website. They can remember preferences, support technical functions and provide information about website use. Similar technologies may include local storage, pixels, tags and scripts. In this Policy, we use the term "cookies" to cover these technologies where appropriate.

Session cookies normally expire when you close your browser. Persistent cookies remain for a defined period or until you delete them. Cookies may be set directly by us (first-party cookies) or by service providers whose technology is used on the website (third-party cookies).

3. Consent and Legal Basis

Strictly necessary cookies are used without consent where they are required to provide a function you request or to operate the website securely. Other cookies, including analytics, advertising and optional communication cookies, are activated only after you give consent through the cookie banner or Cookie Settings.

Optional cookies and the related processing are based on the visitor's explicit consent under Turkish Personal Data Protection Law No. 6698 (KVKK). Where the GDPR applies to a visitor or processing activity, consent is also relied upon under Article 6(1)(a) GDPR and the applicable rules concerning access to or storage of information on the visitor's device. Consent may be withdrawn at any time without affecting processing carried out before withdrawal.

4. Cookie Categories We Use

Strictly necessary: Support core website functions, security, session management and storage of your cookie choices. These cannot be disabled through the preference tool where they are essential.

Functionality: Enable optional features and remember choices that are not essential to the basic operation of the website. DragSYS's live-chat service belongs in this category and should load only when this category is accepted.

Tracking and performance: Help us understand how visitors use the website, which pages are viewed and how the site performs, so that we can improve content and usability.

Targeting and advertising: Measure whether visits or enquiries follow our advertising and help assess campaign performance. We do not activate these cookies before consent.

5. Services and Cookies Used

The following table describes the technologies intended for use when the website is launched. Cookie names and durations can vary by browser, configuration and provider updates. Before publication and after material technical changes, the cookies actually present on the website and the choices available in Cookie Settings must be verified and kept consistent with this table.

5.1 TermsFeed Cookie Consent and Preferences Center

DragSYS uses the TermsFeed Cookie Consent tool to display the consent banner and Cookies Preferences Center. The tool presents the same four categories used in this Policy: Strictly necessary, Functionality, Tracking and performance, and Targeting and advertising. It records the visitor's selection in cookies stored on the visitor's device so that the website can apply the chosen settings on later visits.

The free TermsFeed tool does not provide DragSYS with a central downloadable consent log. We therefore maintain appropriate evidence of the consent mechanism and its configuration, including the policy version, banner wording and technical implementation. The absence of a central log does not change your right to withdraw or change consent at any time.

5.2 Google Analytics 4

Google Analytics helps us understand traffic sources, page use, device and browser types, approximate location, engagement and website performance. DragSYS uses the Google Analytics property identified in the website configuration and has enabled IP anonymisation. Google Analytics is assigned to Tracking and performance and should not receive analytics-storage permission until that category is accepted.

5.3 Google Ads Conversion Tracking

Google Ads Conversion Tracking helps us determine whether an advertisement led to a relevant website action. It may associate conversion information with an advertising interaction or campaign identifier. It is assigned to Targeting and advertising. Accepting Tracking and performance alone should not grant advertising storage, advertising user-data or advertising-personalisation permission.

5.4 Microsoft Clarity

Microsoft Clarity provides heatmaps, aggregated interaction statistics and session-replay features that help us identify navigation and usability problems. Clarity is assigned to Tracking and performance and should load only after consent to that category. Fields through which visitors submit contact, quotation, distributor, warranty or other information should be masked or excluded from capture.

5.5 Tawk.to Live Chat

Tawk.to provides the live-chat interface and may set identifiers needed to maintain a chat session and recognise a returning chat visitor. Because the main website remains available without live chat, DragSYS treats Tawk.to as an optional Functionality service. The chat script should load only after consent to Functionality. Information typed into a chat is processed separately from the cookie choice and is described in the Privacy Policy.

5.6 Google Consent Mode

The website uses Google Consent Mode with analytics, advertising, advertising user-data, advertising personalisation, functionality and personalisation storage denied by default, while security storage remains available where necessary. Consent signals are updated when the visitor saves or changes choices in the TermsFeed Preferences Center. Consent Mode settings supplement, but do not replace, correct categorisation and blocking of optional scripts.

Important distinction

The retention period configured in an analytics account is not necessarily the same as the lifetime of a cookie stored in your browser. For example, DragSYS's Google Analytics data-retention setting is 14 months, while a Google Analytics browser cookie may remain for a different period unless deleted or renewed.

6. Information Collected Through Optional Cookies

Depending on the service and your consent choices, information may include truncated or anonymised IP information, device and browser details, approximate location, referring page, pages viewed, time and duration of visits, clicks, scrolling, interaction events, advertising campaign identifiers and conversion events. Live chat also processes information you choose to enter in the chat.

Please do not enter sensitive personal information, confidential laboratory, customer or patient-related data into the live chat or other general website fields unless specifically requested through an appropriate secure channel.

7. Third-Party Providers and International Transfers

Google Analytics and Google Ads are provided by Google, Microsoft Clarity is provided by Microsoft, and the live-chat service is provided by Tawk.to. These providers may process information outside Türkiye, including in the European Economic Area and the United States. International transfers are carried out only in accordance with the applicable transfer mechanisms and safeguards under the KVKK and, where applicable, the GDPR. Further information is available in the providers' own privacy and cookie notices.

We do not control every cookie set by a third-party provider, and providers may update their technologies. We review our configuration and this Policy when material changes are identified.

8. Managing or Withdrawing Your Consent

You can accept, reject or adjust optional cookie categories through the cookie banner. You can change your choice later by selecting "Cookie Settings" or "Update cookies preferences" in the website footer. Withdrawing consent prevents the relevant optional technologies from being activated in the future. Cookies already stored may remain until they expire or are deleted through your browser.

Rejecting optional cookies does not prevent access to the main website, although optional functions such as live chat may be unavailable and some content or settings may work differently.

9. Browser Controls

Most browsers allow you to view, block or delete cookies and to control third-party storage. Browser controls operate separately from our Cookie Settings. Blocking all cookies may affect functions that depend on strictly necessary storage. Please consult the help section of your browser for current instructions.

10. Server Logs and Website Forms

Server logs, contact forms, quotation requests, distributor applications, warranty registration, newsletter communications and similar activities may involve personal data but are not necessarily based on cookies. Information about these processing activities, including applicable retention periods, is provided in our Privacy Policy. Server logs are normally retained for 14 days unless a longer period is required to investigate a security incident or comply with law.

11. Changes to This Cookie Policy

We may update this Cookie Policy when technologies, providers, legal requirements or our website configuration change. The current version and its update date will be published on this page. Where a change affects an existing consent choice, we will request consent again where required.

12. Contact

Questions about this Cookie Policy may be sent to NANODRAG Teknoloji Iç Ve Dis Ticaret Sanayi Limited Sirketi at info@dragsys.com or by post to Saray Mah. 185 Cad. 7 No, 06980 Kahramankazan, Ankara, Turkey.